Terms, Conditions AND PRIVACY POLICY

USER CONTRACT

PLEASE READ THESE TERMS & CONDITIONS CAREFULLY. BY PLACING AN ORDER WITH WOOGEDY, LLC, YOU AGREE TO BE BOUND BY THE TERMS & CONDITIONS STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS & CONDITIONS STATED BELOW, PLEASE NOTIFY US OF YOUR WISH TO CANCEL YOUR ORDER(S). Woogedy, LLC. referred to herein as “ARTDEPT+BENTON”, or “AD&B”, reserves the right to change, modify or amend these terms and conditions without notice. For this reason, we encourage you to review these Terms and Conditions each time you place an order.

TURNAROUND TIME

Turnaround time begins the first business day after quote approval, artwork approval, and pre-payment or deposit (if applicable) are received, not immediately after the order is received. All turnaround times are based on business days and office hours: Tuesday through Friday 9am - 5pm Central Standard Time (CST) and excludes Mondays, all national and federal holidays and scheduled store closings. Turnaround time does not include transit time for orders that are shipped. ARTDEPT+BENTON is closed on the following dates:  Memorial Day, Independence Day, Labor Day, Thanksgiving and the day after Thanksgiving, and December 24 through January 1 each year. Modifying your order in any way after submitting approvals may not be possible or result in changes to turnaround time and pricing. Turnaround times are subject to stock availability and may change due to situations beyond our control, including but not limited to equipment failure, weather, shipping delays, illness, or incorrect or blemished/damaged goods received from vendors.

RUSH ORDERS

AD&B strives to complete all rush orders by the expected deadline, however certain circumstances may jeopardize the completion of your order on time. This includes, but is not limited to item availability, equipment failure, weather, shipping delays, illness, or incorrect or blemished/damaged goods received from vendors. In the case that any of these or other unforseen situations occur, we will complete the order inasmuch as we are able with available materials and adjust your invoice to reflect the items delivered. You will have the option to place a second order to fulfill missing items, however pricing on the supplementary order will be based on the new quantities and the order will not meet your original deadline. For this reason, in the case of decorated apparel, we strongly recommend ordering extra garments in each size in the case that some items are received with flaws or in the event that some items are damaged/misprinted due to equipment malfunction. Rush fees will not be refunded due to delays caused by circumstances beyond our control.

LESS THAN MINIMUM REORDERS

Reorders of fewer than 12 garments per imprint color will be made with digital print transfers or Direct to Garment digital printing. Color / texture will not match original screenprinted garments. Pricing will differ from original order.

PROVIDED GARMENTS

AD&D does not decorate provided garments unless the item(s) cannot be sourced by us through one of our vendors. Items we do accept must be new, clean, unwashed, and wrinkle-free. Please note we will not replace or compensate customers for items misprinted or damaged while in our possession. Additional fees may be charged for items that require sorting / grouping or additional labor such as removing bags, tags, stickers, labels, etc... Please ask for further details.

PRICING STIPULATIONS

Prices quoted are based on the assumption that all items will be decorated at the same time with the same artwork/imprint(s). Pricing is valid only for the quantities and other details listed on the quote provided. Any changes to order details may result in pricing changes.

QUOTE AND ARTWORK PROOF APPROVALS

All customers are provided with an overview of their order that includes styles, quantities, colors, sizes, imprint colors and locations, pricing, due date, and other vital information. Upon submitting approval, either electronically or with signature, customers acknowledge that they have carefully reviewed the information and have verified that all details are correct. Change orders or cancelations after approvals have been given may not be possible or could result in shipping, restocking and/or other fees. All change requests must be sent in writing directly to sales@artdeptbenton.com. AD&B will not be responsible for modifying or correcting items or compensating customers for discrepancies or mistakes overlooked during the approval process. The customer is fully responsible for final proof and layout approval prior to the printing process.  Any jobs that have been approved and/or or sent to press cannot be altered or changed due to the nature of the printing process, and no refund will be given. Artwork proofs are NOT an exact depiction of actual colors or placement of your final printed piece(s), but give the customer a final opportunity to approve layout, spelling, etc… before the order is put into production. AD&B will not be liable for color variation between the proof and the final product. It is the customer's responsibility to determine if the job is color critical.

ARTWORK GUIDELINES

AD&B reserves the right to decline any job deemed inappropriate or offensive. We will not print anything consisting of the following material: offensive, indecent or improper material, any material that could give rise to any civil or criminal liability under applicable law; and any material that could infringe rights of privacy, publicity, copyrights or other intellectual property rights without the permission of the owner of these rights and the persons who are shown in the material if applicable. We will refuse an order, which in our opinion may be illegal in nature or an infringement on the rights of any third party. You accept full legal liability for the content of material processed and printed on your behalf and under your instructions. We reserve the right to refuse an order without disclosing a reason.

CUSTOMER CONTENT

All information, data, text, photographs, graphics, messages or other materials are the sole responsibility of the person from which the content originated. By submitting your text and artwork you, the customer, agree to be held entirely responsible for all the content that you send, upload, or transmit. Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. 

AD&B does not control the content provided by customers and does not guarantee the accuracy, integrity or quality of the content. Under no circumstances will AD&B be liable to you in any way for any content you may be exposed to that you may find offensive, indecent or objectionable. 

You acknowledge that AD&B does not pre-screen content, but that we have the right (but not the obligation) in our sole discretion to remove any content that violates the terms of service or may otherwise be objectionable. 

You further acknowledge and agree that AD&B may preserve content and may also disclose content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that the Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of AD&B, its employees, customers and the public.

PAYMENT

All prices and amounts quoted by AD&B are in U.S. Dollars (USD), unless otherwise noted. 

If a customer purchases any products or services at AD&B, the customer agrees to fully pay for all charges, including taxes and shipping/handling fees, by credit card or with an approved payment method BEFORE we complete an order unless credit terms have been established.

Once a print job has been approved by the customer, no changes are allowed to the artwork files, job characteristics, or printing turnaround time. After a print job has been sent to our prepress department, the customer is responsible for paying the entire amount of that print job along with applicable taxes and shipping/handling fees, unless otherwise agreed upon in advance. 

SALES TAX POLICY

AD&B charges Missouri State sales tax on all orders unless you are tax exempt and provide a valid tax exempt letter, you have a valid reseller ID, or if your billing address and shipping address are outside of Missouri.

ORDER CANCELLATION

Orders that are cancelled before production will be charged for any and all artwork, materials and labor performed up until the time the order was cancelled. Customers are liable for shipping and restocking fees on any materials returned to our vendors as a result of an order cancellation after approvals have been given.

SHIPPING, DELIVERY, ORDER PICKUP AND VERIFICATION OF GOODS RECEIVED

No refund on shipping charges will be allowed on any job once it has shipped.  AD&B ships most packages via FedEx and USPS.  Our responsibility is limited to preparing your order and delivering it to FedEx or USPS for delivery.  Once a package is shipped, AD&B is not responsible and will not be liable for late or damaged packages during the shipping process.  Please keep in mind that shipping transit time is based on the number of business days in transit and does not include weekends, holidays, or the day the package is picked up by FedEx.  Arrival dates are only estimates because they can be subject to unforeseen delays in transit. AD&B is not responsible for any delays in shipping and will not upgrade the shipping method to accommodate a missed estimated ship date. Customers may feel free to upgrade the shipping method before we ship at their own expense.If a package is not delivered due to an error made by the customer in submitting the proper shipping address, AD&B will reship the package with corrected address and charge an additional non-refundable shipping/handling fee for the shipment.

Customers will be given an opportunity to verify receipt of all items and required to sign a document stating they have received all garments or choose not to count/review contents, thereby waiving their right to make claims for missing or damaged items. If orders are shipped, customers must report any issues with 3 business days of receipt. AD&B will not honor any claims after garments/items have begun to be distributed. Customers are responsible for counting and verifying items before they are distributed.

LIMIT OF LIABILITY

Customers must notify AD&B within 3 business days of the date of delivery or date of pick-up of any defects discovered in the printed product. 100% of the product must be returned to AD&B at the customer's expense within 30 days from the date of delivery or date or pick-up. If we accept the claim as valid, AD&B will reprint the order and ship it back at no cost to the customer.  Charges to rush print are non-refundable.

Errors that we are not responsible for include, but are not limited to:  Any spelling, graphics, grammar, punctuation, bleed, orientation/alignment, folding mistakes that are approved by the customer.  We are not responsible for damaged fonts, wrong cuts, die lines, crop marks, transparency, overprint, cracks on folds, or finished product size because these inconsistencies are inherent to the printing process.

Each order placed through AD&B is a contract between the customer making the order and AD&B. The fact that you have made an order on behalf of a third party does not absolve you of liability to AD&B.  Any decision by a third party not to accept printed items or to cancel the order with you does not affect your liability to AD&B.

Customers are responsible for picking up or requesting shipping on completed orders within 10 business days of project completion. AD&B is not responsible for damages or loss of items left in their position for more than 10 business days after order completion

PRODUCT RIGHTS

AD&B reserves the right to show customers samples of any products we have printed and/or designed.

RIGHT TO REFUSE SERVICE

AD&B reserves the right to cancel or otherwise refuse print jobs it deems are obscene or offensive.

INDEMNIFICATION

You agree to defend, indemnify and hold harmless AD&B, its employees and affiliates against any and all claims, damages, legal fees, costs and expenses arising from or related to your use of the Site or related to customer-submitted content. You also certify that you own rights to or have a license for the content or image(s) being used in your order.

TRANSFER OF TITLE

Once AD&B ships the order, the customer agrees that ownership and responsibility of the printed products transfer to the customer.  This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. 

SMS, MMS, EMAIL & OTHER COMMUNICATION / NOTIFICATIONS

By approving a quote and/or placing an order through AD&B, you agree to receive SMS and/or MMS messages and/or emails related to the status of your account or purchase order, including job status changes, job shipment, or job related warnings such as delays or art issues.

You may unsubscribe from SMS/MMS messages by replying “STOP”.

You cannot unsubscribe to email messages because they are necessary to facilitate communication between AD&B and its customers.  

You agree to promptly update your membership or registration information (if applicable) in order to keep it current, complete and accurate. AD&B is not responsible for email notifications that are redirected or not received in the inbox due to an incorrect email provided by the customer, or customer's email filter settings that do not allow acceptance of our emails, or any other technical difficulties beyond our control. 

E-mail notifications are provided as a courtesy to the customer, however, it remains the customer's responsibility to contact a Customer Service Representative for the status on their order. 

Periodic newsletters, product specials, promotions, sales, coupons and time-sensitive offers are only sent to those who sign up to receive our newsletter and provide their email addresses.  You have the option to unsubscribe from these services at any time. 

USER FEEDBACK

All comments, feedback, suggestions and ideas submitted, copied, or sent to our email address become and remain the exclusive property of AD&B. You relinquish all rights to such comments, feedback, suggestions, and ideas. These may be used and quoted by AD&B in any medium for any purpose anywhere without obtaining your consent. AD&B is not obligated to pay the person who commented any compensation for any of the comments submitted if we choose to publish the comments and the first name and first initial of the last name of the person who commented. You agree you will be solely responsible for the content of any comments you make.

LINKS TO OTHER WEBSITES/SERVICES

Our Website contains links to outside services and resources, and any concerns regarding such services or resources should be directed to the particular outside service or resource provider. We are not responsible for the content located on any third-party site nor do we warrant the accuracy or completeness of the information or content included on the Websites of these outside services and resources, even if we provide links to them. Your use of those third-party sites is subject to the terms of use and privacy policies of each site, and we are therefore not responsible. We encourage all users to review said privacy policies of third-party Websites. Outside services and resources are in no way related to AD&B. 

MODIFICATIONS/TERMINATION OF USAGE

AD&B reserves the right to modify or discontinue the Service with or without notice to the user. AD&B shall not be liable to users or any third party should it exercise its right to modify or discontinue the Service. User acknowledges and accepts that AD&B does not guarantee continuous, uninterrupted access to our Website, and operation of our Website may be interfered with or adversely affected by numerous factors or circumstances outside of our control.

TERMS OF AGREEMENT

The user understands and agrees to follow these Terms and Conditions, together with the Privacy Policy.  This agreement is between the user and AD&B. and it supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified unless in writing and available on this Site. If any provision of this Agreement is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired and shall remain valid and enforceable to the maximum extent possible.

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PRIVACY POLICY

This Privacy Policy ("Policy") applies to http://www.artdeptbenton.com, and Woogedy LLC ("Company"), doing business as ARTDEPT+BENTON and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to the Company include http://www.artdeptbenton.com. The Company's website is an informational and e-commerce site. By using the Company website, you consent to the data practices described in this statement.

 

Collection of your Personal Information

In order to better provide you with products and services offered, the Company may collect personally identifiable information, such as your:

  • First and last name

  • Company or organization name

  • Billing and mailing addresses

  • Email address

  • Phone number

 If you purchase the Company's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

 We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

 Use of vour Personal Information

  • The Company collects and uses your personal information in the following ways:

  • to operate and deliver the services you have requested

  • to provide you with information, products, or services that you request from us to provide you with notices about your account

  • to carry out the Company's obligations and enforce our rights arising from any contracts entered between you and us, including for billing and to notify you about changes to our policies, or in any other way we may describe when you provide the information for any other purpose with your consent.

 The Company may also use your personally identifiable information to inform you of other products or services available from the Company and its affiliates.

Sharing Information with Third Parties

The Company does not sell, rent, or lease its customer lists to third parties.

The Company may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services t othe Company, and they are required to maintain the confidentiality of your information.

The Company may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the Company or the site; (b) protect and defend the rights or property of the Company; and/or (c) act under exigent circumstances to protect the personal safety of users of the Company, or the public.

Automatically Collected Information

The Company may automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding the use of the Company's website.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information

Security of vour Personal Information

The Company secures your personal information from unauthorized access, use, or disclosure. The Company uses the following methods for this purpose:

  • SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet that are beyond our control; and (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

  • Delete your personal information from our records; and

  • Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
Debug to identify and repair errors that impair existing intended functionality;

  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by Comply with the California Electronic Communications Privacy Act;

  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics a

  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
Comply with an existing legal obligation; or

  • Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the inform

Children Under Thirteen

The Company does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian for permission to use this website

Email Communications

From time to time, the Company may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our services, we may receive a notification when you open an email from the Company or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from the Company, you may opt out of such communications by replying "UNSUBSCRIBE" or clicking on the unsubscribe button .

Text (MMS/SMS) Messages

The Company may send you text (MMS/SMS) messages to your mobile device to update you on order status or to send other order-related messages, including links to make payment or approve artwork related to your orders. Messages will only be sent to those who have opted in to receive MMS/SMS messages through a form, the link to which will be sent to you by email after you have requested a quote or placed an order.

When you opt in to MMS/SMS messaging with Company, your phone number will not be shared with any third party for the purpose of sending you messages via MMS/SMS.

If you would like to stop receiving text (MMS/SMS) messages, simply reply “STOP” and you will be removed from our list of those consenting to receiving MMS/SMS messages.

External Data Storage Sites

We may store your data on servers provided by third-party hosting vendors with whom we have contracted.

Changes to This Statement

The Company reserves the right to change this Policy from time to time. For example, when there are changes in our services, changes in our data protection practices, or changes in the law. When changes to this Policy are significant, we will inform you. You may receive a notice by sending an email to the primary email address specified in your account, by placing a prominent notice on our Woogedy LLc, and/or by updating any privacy information. Your continued use of the website and/or services available after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

Woogedy LLC, dba ARTDEPT+BENTON
1637 N Buchanan St.
Moberly, MO 65270

sales@artdeptbenton.com
660-263-5924
http://www.artdeptbenton.com
Text us at: (202) TEXT-ADB (202-839-8232)

Privacy policy updated February 29, 2024